Claiming your NCEdCloud account is an important step for students and school staff in North Carolina. It lets you access all the digital tools and resources you need for school. This guide will show you how to set up your account quickly and easily so you can start using it right away.
Claim NCEdCloud Account (for Students)
Step 1: Open Your Browser and Visit NCEdCloud
Open your browser and go to idp.ncedcloud.org
Step 2: Click on “Claim My Account”
Find the “Claim My Account” button and click on it.
Step 3: Select the Student Claim Policy
Select “LEA Student Claim Policy” if you are in grades 6-12.
Step 4: Enter Your Personal Information
Enter your Student UID number, your grade level, your birthdate, and your school’s 3-digit LEA code.
Step 5: Create and Confirm a Strong Password
Create a strong password and retype it for confirmation.
Step 6: Set Up Security Questions
Choose and answer five security questions. This will help if you need to recover your account in the future.
Step 7: Check the reCaptcha Box
Tick the reCaptcha box for verification and click “Next.”
Claim an NCEdCloud Account (for Employees)
Step 1: Visit NCEdCloud Website & Click on “Claim My Account”
Visit my.ncedcloud.org and click on “Claim My Account.”
Step 2: Select “LEA Employee Claim Policy”
Use the default option of “LEA Employee Claim Policy.”
Step 3: Enter Your Information
Enter your Staff UID number, your district’s 3-digit LEA code, and your birthdate.
Step 4: Create a Password
Create a strong password (Use a mix of upper and lower case letters, numbers).
Step 5: Create Security Questions
Select and answer five security questions for account recovery.
Step 6: Tick the reCaptcha Box
Check the reCaptcha verification box and solve the puzzle (if required) and click on “Next”
Step 7: Log In and Use Your Account
Login to NCEdCloud and access your school’s tools and resources.
Claim an NCEdCloud Account (for Parent / Guardian)
Step 1: Go to the Account Claim Page
Go to the NCEdCloud Account Claim Page by clicking on the link.
Step 2: Pick the Right Claim Form
Open the drop-down menu that has the claim forms and select “Parent/Guardian Claim Policy”. Then, click on next to continue.
Step 3: Enter Your Information
In the first field, enter your claim code you received from the NCEdCloud IAM service. Then, put in the same email that received the claim code. The email MUST be the same or it will not work.
Step 4: Verify the reCAPTCHA Verification
Check the box that says “I’m not a robot” to prove that you are not a robot trying to claim an account and click “Next.”
NOTE: If you get an error or the “Next” button isn’t working (it may be grayed out,) that means one or more of your answers are incorrect. Check any spelling or question errors or visit our Troubleshooting Account Claim Issues Guide.
FAQs
Q. What should I do if I forget my NCEdCloud password?
A. If you have forgotten your account password, then you can reset it by clicking the ‘Forgot My Password’ button on the login page. Answer security questions, along with any other identity verifications your institution has established.
Q. Why can’t I log into my NCEdCloud account?
A. If you are facing a problem during login to your NCEdCloud account then make sure that the username and password is correct. Also make sure your account is not locked from too many failed login attempts. Ask your School’s IT department whether the account is still active or not.
Q. How can I update my NCEdCloud account details?
A. Go to Account Settings in NCEdcloud. Change your password, security questions and save them. If you have any problem in making changes to your account, then contact your school IT support.